All retirement homes say that they offer excellent care but our fantastic team at Braceborough Hall really do.
Last week we received a lovely note of appreciation and with kind permission from David we can share it with you:
Thank you to all of the team for the effort they put into making sure we live up to our reputation for offering superior care and thank you David for your thoughtful acknowledgement.
We are delighted to announce that after a lot of hard work on her part, Julia has achieved the qualifications required to become Manager of Braceborough Hall and has been promoted with immediate effect.
Julia has been an essential part of the team at Braceborough for over 25 years and no one is better placed to step up as Sue eases herself into retirement.
We know Julia will maintain the high standards that we are proud of and will ensure that Braceborough Hall remains a retirement home of distinction. We hope you will join us in congratulating her on her new role.
We haven’t done very well at keeping the website updated but we are aiming to improve in 2015 and our New Year’s Resolution is to start posting regularly again – we have put it in print now so we will have to keep our word!
Fortunately we can get off to a great start as we were delighted last week to receive a glowing testimonial from Carol East on http://www.carehome.co.uk with regard to the time her mother, Mrs Templeman, spent with us.
In all 12 of the categories Carol rated us Excellent or Good and commented:
The care and respect shown to my mother in the last few weeks of her life were exemplary and this continued in their concern and help for me after her death. I cannot thank the staff enough or recommend them too highly.
If you would like to see the full review please click the link below
Whilst we have been fortunate enough to receive lots of lovely feedback regarding the standard of care we offer, we were delighted that someone had been kind of enough to make their praise public for all to see and hear.
Mr John Dean was kind enough to take the time to write the following letter to the Stamford Mercury which was published in their letters page on 28th November 2013:
We often hear in the media these days about the serious failings of care homes in this country.
Well, I would like to put on record that a care home in our area should be singled out for praise.
Braceborough Hall Retirement Home in the small village of Braceborough between Stamford and Bourne is an absolute home from home care home.
In March of this year my father Keeble Dean, due to failing health, and safety reasons, had to move into Braceborough Hall.
This was the last thing we all wanted but Dad was happy to give it a try. His stay was initially for respite care but after three weeks he and I both decided that it was in his best interests to move in permanently.
The care that dad received was excellent in every way. Personal care, fresh home cooked meals, clean laundry, clean rooms fantastic gardens and grounds.
The staff were always friendly and welcoming when I went to visit dad, a cup of tea and freshly made cake was never far away. The staff went out of their way to make the residents feel at home.
Sadly Dad passed away on October 18 but my wife and I take comfort in the knowledge that he was happy, safe and very well cared for in his final days.
To show our appreciation for their care and kindness towards Keeble, my wife and I decided that the collection at his funeral should be for the benefit of all the staff at Braceborough Hall.
The amount donated to date is nearly £300.
That figure tells me that friends and family, many of whom experienced the same friendliness when visiting Keeble agreed with our choice of donation.
Thank you all so very much.
Foxley Court, Bourne
Many thanks John.
To see the original article please clink this link http://www.stamfordmercury.co.uk/news/opinion/letters/letter-appreciation-for-exemplary-care-1-5714274
We are pleased to report that the panto evening was a great success and much fun was had by all. The performers did a great job:
The evening was made complete with a lovely buffet supper. Lots of us have a sweet tooth so we will concentrate on the dessert table – yum, yum!
But best of all? We raised £356.60 for Breast Cancer Care.
A huge thank you to everyone who worked so hard to make it a successful evening and to everyone who attended. It was a great start to a lovely Christmas week.
The elves have been very busy this week getting the tree up in the hall:
As always Edna is on the top
If you would like to get a proper look at the tree we hope you will come and join us on Monday night at 7pm for the Christmas panto – Jack and the Beanstalk. Tickets are £5 and include a victorian supper, with all proceeds going to the residents’ chosen charity – Breast Cancer Care. If you haven’t booked yours yet please contact Matron or Julia asap.
Matron has now ordered the Christmas tree, “just a small 10 footer this year”!
The elves (aka Ian & Peter) will be up a ladder most of week commencing 12th putting the lights, tinsel, baubles and anything else we can think of on it to fill it up. As always Edna the fairy will be on the top. Just to clarify she is a proper angel and not one of our residents!
Father Christmas obviously won’t be coming till the early hours of Christmas morning but relatives are welcome to leave their gifts for residents under the tree at any time in the lead up to Christmas.
Hopefully lots of you now have had the pleasure of meeting young Benjy and have seen what a delighful little chap he is. We are all very fond of him.
Like many young boys, his behaviour is sometimes to be found wanting and so this past weekend Benjy went for his first day at school. We would love to report that it was a resounding success and that Benjy was the star of the class but alas the truth is he spent most of the session in the naughty corner! Had there been a dunces cap to hand, he would certainly have been wearing it.
We look forward to hopefully reporting better things in the weeks to come, not least because Mummy and Daddy (Matron and John) don’t want to have to stand in the corner with him again!